The Most Effective Ways To Overcome Live Proctoring Exam Problems

Last Updated: March 29, 2025

Live proctored exams have become immensely popular with a rise in online degrees and classes as schools have been shut down for the past year and a half. It is likely that you or someone you know has taken a live proctored exam.

Despite the convenience and ease of online proctoring software, they are not without issues. By preparing for your exam beforehand, you can reduce the likelihood of live proctoring exam problems during your session. 

First and foremost, confirm that you are available during your testing appointment. Different Online proctoring services may have different policies, but if you need to cancel or reschedule a Proctor360 exam, you can do so online or by contacting our support email to reschedule your exam.

Before your exam session, make sure you have all the materials you need from the live proctoring company. If you are taking an exam proctored through our 360 Total View service, you should have a headset system that is either mailed to you or has been picked up prior to your exam. You will need that to scan your workspace for your proctor on the day of your exam.

Next, make sure you are taking your exam in a well-lighted, quiet space with an empty desk and no writing on any of your walls. Not only will that reduce distractions and interruptions and help you focus on your exam, it is also crucial for your proctor to identify you and approve your workspace. If you are living with family or roommates, gently remind them of your upcoming exam so they know not to barge in unannounced. Consider reserving a study or meeting room at your school or local library, or renting an event or office space at companies like WeWork, Regus, and LiquidSpace. Now a day online coding classes for kids it’s also on trending, there is also quiet space with an empty desk and no writing on any of your walls.

You’ll also need a valid photo ID with your name and photo on the same side for verification. Check your exam instructions for any additional documentation you may need prior to logging into your exam.

Live proctored exams also require the use of a computer with sufficient RAM performance to support any software needed to take your exam. If your present computer cannot operate such software, consider getting a new computer. Many universities have a lending library or partnerships with tech companies that may offer discounts. Independent of such relationships, some computer companies offer student discounts as well. Confirm that your chosen computer is fully charged or have a charger handy if it is prone to battery issues.

Everyone’s Internet can be spotty sometimes, but try to position yourself in a room with a more stable Internet connection as live proctoring sessions require reliable broadband. Not only will that give you peace of mind, it’ll reduce the possibility that you will be signed out of your exam.

Research done by EdSurge showed that 95% of the 400 rural, suburban and urban US school systems they surveyed provide some sort of broadband access program. If you don’t have Internet access at home, consider exploring such options. Other alternatives include Starlink, a division of SpaceX, which currently services over 10,000 users or local programs found in the National Digital Inclusion Alliance’s The Discount Internet Guidebook or through EveryoneOn.

If for some reason you are logged out of your exam, feel free to contact your proctor through the chat feature on your test during the session. Our trained proctors are there to assist you with any issues that arise, in real time. You could also reach out to the support number of the live proctoring service you are using.

Live proctored exams may still be relatively new and unfamiliar to you but you’ll catch on quickly. Despite requiring additional planning prior to taking your exam, the ease and other benefits of live proctored exams make them worthwhile. 

James Scott

James Scott was born in Missouri and studied at the University of Central Missouri. Currently working as Manager at ActoutLoud, James Scott helps readers learn the fields of Law, Marketing, Construction, Education, Health, etc hone their skills, and find their unique voice so they can stand out from the crowd.

Written by James Scott

James Scott was born in Missouri and studied at the University of Central Missouri. Currently working as Manager at ActoutLoud, James Scott helps readers learn the fields of Law, Marketing, Construction, Education, Health, etc hone their skills, and find their unique voice so they can stand out from the crowd.