10 Ways Online Dental Coaching Can Improve Your Business

Online Dental Coaching

Being a dentist in today’s healthcare market is challenging. The independent dentist faces the same tasks as all other businesses – marketing, finance, human resources, facilities, etc. – but everything is made just slightly more difficult by being a healthcare provider. A dentist is also at a further disadvantage in that he or she is typically operating as both owner and clinician. And the business education provided by dental school comes far short of giving you all the skills you need to be successful. One important element of success for a dental practice is learning to be comfortable recruiting outside experts to help breach gaps in the business. For the independent dentist, the experts to turn to are dental coaches. Often, all it takes to achieve the practice of your dreams is working with dental coaching to take a hard look at the way you operate your business and provide guidance in implementing improvements. 

Here are the ways online dental coaching can improve your business

Online dental coaching will help you discover things about yourself 

discover things about yourself

The one factor that determines the degree of success a dentist has with a coach is their approach to growth. A “growth” mindset (or “attitude” if you prefer) is one where an individual sees change as part of a natural cycle. A “fixed” mindset fears change and refuse to acknowledge the ability of an individual or group to improve skills. 

A “fixed mindset” assumes that character, intelligence, and creative ability are static – unchanging even in the face of opportunity. A “growth mindset,” in contrast, thrives on change and sees failure as an opportunity to grow. 

Alignment with one of these two mindsets determines much of our personality and how we relate to the world. Mindset is also a strong indicator of the chances that an opportunity for growth is taken and results in positive change. 

Working with a coaching client with a fixed mindset dentist usually does not result in positive change. People with fixed mindsets say, “It’s not my fault!” Growth mindsets say, “What can I do to fix this?” No dental coach can help if you are not willing to change in ways that lead to success. And most of the time, that change begins with you.

Understanding the key ingredients for success

key ingredients for success

Dental practice success lies in a combination of efficiency and skill. Efficient scheduling and treatment help you get the most production out of every minute of the workday and every square foot of the practice. Team skills help you get the most out of every new patient opportunity. Team skills also help patients to show up their appointments, improves collections, and promote referrals. Finally, top-notch clinical skills will ensure that your patient has an incredible patient experience. And a dental coach can help you fine-tune systems and team skills.

Dental coaching and online dental training programs offer powerful, convenient, and high-value guidance to dentists with the goal of helping them achieve their potential.  

Opening your eyes – online dental coaching gives you a new perspective 

Online dental coaching offers a valuable and new outside perspective. Not only can a dental coach step into your office and look at the numbers to analyze the challenges you are facing, but they also have the knowledge and education to give you solutions. As a dentist, it can be difficult to keep track of the business portion of your practice, especially when you are devoting your time and energy to serving your patients. 

For example, it is more difficult for dentists to gauge how well their front office staff, such as the receptionist is handling patients when answering the phone. That is why All-Star Dental Academy offers courses on dental phone call training online. Dental receptionist phone skills training is crucial in showing that you care, especially since it leaves a long-term impression of your dental office. It is extremely important to provide callers with an excellent new patient experience. It also bestows a positive mindset on new patients when they come into your office for the first time. 

Understanding that your clinical skills are important, but not the most important thing for success

Dental health

All-Star Dental Academy is a big proponent of honing clinical skills – my father is a Fellow of the AGD – but you must understand that clinical skills are not enough on their own to promise success. 

Treating patients is the culmination of lots of non-clinical work. You see, patients have no way of judging the quality of your skills before they decide to put their health in your hands. Instead, they use all the things surrounding your practice (marketing messages, website, the expertise of the receptionist/new patient coordinator, the state of the office, and more) to establish expectations for their visit to your office. And it is in these areas of a practice that a dental coach, combined with online dental training for the team, can help your practice take off.

Planning for the future 

With what you can learn from a dentist coach, you can build a business plan that is grounded in reality and gives you the ability to actually put improvements into action – no matter if the changes are short- or long-term. 

When you first wanted to become a dentist, you might have not thought about creating a business plan – a detailed roadmap about where you would like to be with your practice in the span of a five- or ten-year projection – and how to get there. Some of you might not have a plan and are running your dental business day by day, adapting new methods, and changing based on what works and does not work. 

Winging it may have been ok for a time, but now you may be confronting some challenges, unsatisfied with your results, and feeling frustrated about living to your vision and values for your business. Dental business coaches will assist in refining your branding and marketing opportunities in order to make way for your new successful dental practice that sets you on the path to success. 

Gaining confidence by overcoming challenges

Challenges are difficult for a reason. They are there to push you further, but your approach to them can be an even more daunting task. Dental coaching gives you an expert’s support and advice to help you climb over those tribulations. 

There is also another way of seeing challenges. For example, your dental practice may not be exceeding your expectations because you have not been challenged enough. In that case, a dental business coach can create goals for you and your business to help you strive for more; all with the goal of improving the business aspect of your office. 

Sometimes all that is needed is a little push. A hint of confidence can go a long way, and having a cheerleader like All-Star Dental Academy will bring you the motivation and support that you need to keep your dental practice moving forward. 

New motivation

new motivation

They are also there to motivate you. All-Star Dental Academy’s dental coaches want you to succeed. They know the everyday challenges that come with being a dentist, having to take care of patients, as well as keeping an eye on staff to ensure they are following through on their tasks. 

We strive to inspire, guide and empower you to be the best that you can be. You wanted to be a dentist for a reason and perhaps were simply thrown into the role of being the owner of your own dental practice. It is a lot of work and when doing multiple things at once, you can become easily distracted. Onsite dental training with a dental coach will guide you in the right direction and be there to ensure that you are staying consistent, following the trajectory of your business map.

Lasting results

While it takes time to cultivate a business, an All-Star dentist coach has the ability to help you achieve quick and meaningful results. In fact, by implementing what we call “moneyballs,” your coach can quickly pay for him or herself with improvements to the business. 

Long term results come from incremental improvements, but you must be patient. Think of dental practice as a big boat. It’s difficult to make sharp quick turns without upsetting everyone on board. Also, a dental coach cannot magically fix your dental business by themselves. It is a real team effort, and everyone needs to buy into the ideas to make change happen. Everyone in the practice must be willing to put in the work. But when that happens, the results will be extremely gratifying. 




You might have had a plan but holding yourself accountable to follow through with it might not have been as prosperous as you hoped it would be. It can be extremely difficult especially since there is so much to worry about throughout the day, making it extremely easy to become distracted and lose sight of your goals. All-Star Dental Academy’s dental business coaching will hold you accountable, consistently checking on your progress and providing our service to you, ensuring that you reach your dental practice goals. 

A focus on the fundamentals

Just as all-star athletes train on the fundamentals all the time (for example, Michael Jordan would shoot free throws for an hour after every practice) having a strong foundation is an extremely important aspect of keeping your business intact, and a dental business coach is there to guide you. 

All-Star Dental Academy offers great dental coaching programs. Not only do they have the training to seek out problems, All-Star Dental Academy dental coaches understand, through experience, that if you or your team is missing fundamentals inpatient service, but you will also suffer.

Get in touch with an All-Star Dental Academy and let’s talk about the 10 ways online dental coaching can improve your business.